Frequently Asked Questions
Everything you need to know about applying, training, exams, and placement at TrueIcon.
About TrueIcon
TrueIcon (TrueIcon Hr India Pvt Ltd) is a professional banking training institute based in Kolkata, West Bengal. We help graduates become qualified, job-ready banking professionals through ex-banker-led training, certification preparation such as NISM, and placement support with private sector banks.
Yes. TrueIcon Hr India Pvt Ltd is a registered private limited company (CIN: U80100WB2025PTC278573) headquartered at 191/B, MAJHIPARA ROAD, Thakurpukur, Kolkata, Kolkata- 700063, West Bengal.
Our programs are designed for graduates and job-seeking individuals interested in building a career in retail and private-sector banking. Specific eligibility criteria for each program are listed on the respective Program page.
Application & Admission
Visit our Apply page and submit your full name, email, mobile number, city, and area/pin code. If you have a referral code from a partner or existing student, you can enter it during the application. Our team will get in touch with you regarding the next steps.
No. An application is an expression of interest and is subject to eligibility, seat availability, and any assessment or interview process communicated to you by our admissions team.
Certain advanced or placement-assured programs require a short aptitude assessment and counselor interview to ensure candidates are suited for retail banking roles.
Training & Curriculum
Our curricula include Core Banking System (CBS) simulation, retail liability and asset products, Know Your Customer (KYC) and Anti-Money Laundering (AML) norms, loan appraisal basics, NISM certification prep, and banking communication skills.
All key technical and domain modules are designed and delivered by experienced former senior bankers and domain experts who have worked with leading private sector banks in India.
Yes, we offer both classroom-based batches at our centers and live interactive online batches for students across West Bengal and other regions.
Examinations & Student Zone
The Student Zone is our dedicated portal where enrolled candidates can log in to view exam schedules, check batch details, take online module tests, and access verified performance records.
Use the Student Zone link in the navigation menu. Log in using your registered mobile number or enrollment ID and the password or OTP provided during onboarding.
You should immediately notify your batch coordinator. Re-examination requests are reviewed on a case-by-case basis and may be subject to a nominal re-test fee depending on the program.
Placement Assistance
We provide structured, dedicated placement support — including resume preparation, mock interviews with ex-bankers, and guaranteed interview opportunities with our hiring partner banks. Final selection depends on the candidate’s performance during employer interviews.
Our graduates have been hired by leading private banks, small finance banks, NBFCs, and financial institutions across eastern India for roles such as Relationship Officer, Branch Operations Executive, and Credit Assistant.
Privacy & Support
We use the information you provide to process your application, verify your candidate/exam status, communicate with you about programs and placements, and connect you with our hiring partners where eligible. See our Privacy Policy for full details.
You can reach us at contact@trueicon.co.in or call +91-3222367456. You can also use the "Request a Callback" option on our website for a faster response.